| Issue ID | 843260 |
| Internal NHTSA # | 10381280 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 15/01/11 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | The automatic sliding passenger door on a 2004 toyota sienna le became stuck in the open position which did not allow the vehicle to be driven properly. It had to be forcibly closed by four adults so that we could drive the car home. The malfunction is a known defect in toyota sienna vehicles. The failure would occur anytime the door was opened and in fact the door would not open properly. This has created a severe safety hazard with people entering and exiting the vehicle. If there was an emergency and you had to open the door, the malfunctioning cable would prevent you from exiting the vehicle in a timely manner. The repair cost of this defect was $2,000. You have to repair this as its unsafe to drive any car with a non-functioning door. How can you drive a car with a door that will not close or one that requires several adults to close it? Toyota is well aware of this issue and has done nothing to recall this defect. |
| Vehicle Mileage at Failure | 119545 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ASHBURN, VA |
| VIN pattern | 5TDZA23C74SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |