| Issue ID | 842036 |
| Internal NHTSA # | 10379930 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 27/01/11 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | Our 2004 toyota sienna has had yet another issue with the power doors. The cable on our drivers side door broke last year around 60000 miles. It would have been 1200. To fix; luckily toyota obviously knowing it's a problem fixed it for us. When that occurred the cable snapped and slammed shut, thank god my daughter was in her car seat yet. Now at 65000 miles the passenger side door cable snapped and the door actually popped off the track and would not close. Glad it happened at home and not away while we were out especially with two young kids and 20 degree weather. Toyota said that they are not going to fix it this time even the many services managers admitted it's a major problem. This is extremely unsafe and hopefully it does not take some one like a child being serious hurt or even killed for toyota to own up to it. They even released a tsb on the issue. |
| Vehicle Mileage at Failure | 65400 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WEST LAWN, PA |
| VIN pattern | 5TDZA22C04SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |