| Issue ID | 839984 |
| Internal NHTSA # | 10378115 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 15/12/10 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | Power sliding door failure 2004 sienna the power sliding door on my 2004 sienna has failed 3 times. The first 2 were covered under warranty, but the 3rd time is not. This is a very costly repair as the whole door needs to be taken apart and is estimated @ $1,400. It is also a safety issue as children cannot get out by themselves if they need to in a crash. I have contacted toyota corporate to no avail. My case # [xxx]. Nothing in a vehicle should need to be repaired three times!! There are 1000s of complaints and once again toyota will not do something until someone dies in a crash as a result of this! Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 100000 |
| Number of Occurences | 3 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BALTIMORE, MD |
| VIN pattern | 5TDZA23C94SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |