| Issue ID | 820421 |
| Internal NHTSA # | 10358938 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 10/07/10 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | My 2004 sienna passenger sliding door cables on both sides have broken making the doors inoperable. The doors open slightly manually making it very difficult to get in and out of the car. The toyota dealer told us it would cost $3,500 to fix both doors. That is outrageous for something that should last for the life of the car. I am very concerned that the faulty doors might be a safety hazard for my kids with the doors getting jammed in case of an accident or just closing on them manually if parked on a hill. Reading the blogs on the internet this seems to be a common problem with many 2004 toyota minivans. This obviously should be a recall item fixed by toyota at their own expense. My car has also been recalled for cable erosion of the spare tire. The dealer has temporarily relocated the spare tire to the trunk. I have lost space in the trunk and cannot fold down my seats as they are supposed to. A timeline for a permanent solution to the problem has not been given. |
| Vehicle Mileage at Failure | 107000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CONCORD, NH |
| VIN pattern | 5TDZA22CX4SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |