| Issue ID | 818491 |
| Internal NHTSA # | 10357218 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 16/06/08 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | The door would not open manually, on my sliding door in my 04' sienna. The only way it would open was to use the one power door- i callled toyota explaining i have 2 side doors that the locking mechanism was broken and this is a safety issue- they did not feel it was an issue, a month apart both sliding doors stopped opening!! Today i pushed the button to open the motor door, a cable went flying sideways and almost cut the principal at our school when i was letting my daughter out for school. The door would not open or close it was just stuck! I called toyota as i have seeen thousands of 04 sienna's with the doors doing this- the cable gets a rust spot and just snaps!!! I can not believe that toyota does not think it is a problem to have children in a car where the door will not either open or close- thats a huge safety issue! Let something happen to one of my kids and i will own toyota!! Repairs for this doorare $1800. 00!!! With layoffs and jobs- who has $1800. 00 to just fix something that should have never happened in the first place, normally you could not have to replace the motor you could use the manual door- but, it seems with all the metal in the locking mechanism,and if that little . 29 cent piece breaks, you have to replace the whole $600 mechanism. Come on people- seriously! Well i have contacted them, this is a huge safety issue far more preceeding a tire cable. Thousands of complaints- toyota-doesnt seem to think its an issue at all, maybe it will happen to one of them and their kid has a door open while driving or a wreck, and no way to get them out. |
| Vehicle Mileage at Failure | 100000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WADDY , KY |
| VIN pattern | 57DZA23C145XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |