| Issue ID | 807648 |
| Internal NHTSA # | 10348107 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 17/04/10 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 toyota sienna. The contact stated that the passenger rear sliding door cable casing broke and the cable completely rusted and broke off as well which made it impossible for the door to open fully. After inspecting the drivers rear sliding door, the contact noticed that it was starting to display the same symptoms. The vehicle was taken to an authorized dealer while the vehicle was covered by the warranty but the dealer stated that there was nothing wrong with the vehicle. After the vehicle was no longer under warranty, the vehicle was taken back to the dealer acknowledged the problem but would not offer any assistance. The contact had not spoken with the manufacturer when the complaint was filed. The vehicle was not repaired. The current mileage was approximately 109,000. The failure mileage was approximately 104,000. |
| Vehicle Mileage at Failure | 104000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | TANEYTOWN, MD |
| VIN pattern | 5TDZA22C84SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |