| Issue ID | 803482 |
| Internal NHTSA # | 10344501 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 18/07/10 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | 2004 toyota sienna xle ltd passenger sliding door came off sliding door track after cable, and as i was told, sliding door motor failed. Door was hanging open and was unable to be moved from this open position this was in parking lot close to home with children in the rear seats. After many hours i was able to free the door by dismantling several components and dis-connecting the cable assembly and moving the door to the closed position (but still unattached by the cable or slide rollers). I then had to duct tape and rope the door and car closed and "limped" home (a few miles) where it was towed to dealership. Van had to be further duct taped and flatbed towed to dealership were i was told toyota only warranties/guarantees doors and other items for 36,000 miles. The charge would be $1500-$1600. This is a huge defect and safety issue that upon some investigation is not at all uncommon with the sienna. |
| Vehicle Mileage at Failure | 79500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SUMMERFIELD, NC |
| VIN pattern | 5TDZA22C34SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |