| Issue ID | 784835 |
| Internal NHTSA # | 10326125 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 24/06/08 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | The sliding door on my sienna broke. I looked online several years ago when this happened, and noticed this appears to be a common problem with the sienna. Since it no longer automatically opens/closes, it needs to be closed manually. But, the door is very heavy and it is difficult to close it securely. In fact, my children are unable to close it because of its weight and therefore the door must always be checked. When the door broke, i was out with all 3 of my children and basically stranded because i certainly couldn't drive the car with a door that wouldn't close. We had to cut the cord to free the door and allow it to close in order to get home. Also -- related to sliding doors... The other sliding door on my sienna does work. However, it doesn't not stop sliding when it comes into contact with a person. It continues to apply pressure to the person standing in the doorway until is squeezes you quite tight... Then finally lets up. (i know this from personal experience.) so far, my kids haven't had their hands closed in the door, but i'm sure that if they do, it will be a very very unpleasant experience. I thought the sliders were supposed to stop sliding if they met any resistance at all. Overall, i'm pretty unhappy about the door situation. |
| Vehicle Mileage at Failure | 30000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ASHBURN, VA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |