| Issue ID | 784024 |
| Internal NHTSA # | 10325527 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 13/04/10 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | Events leading up to failure: opening the driver's side sliding door via automatic open button on key fob failure: cable in track of door snapped (it only happened once), causing the door to be rendered useless --- it no longer opens or closes, even when in 'manual' mode. What was done to correct failure? I took it to a repair shop, who informed me that it was going to cost around $1500 to fix. So, for now, nothing has been done to fix the problem. I will have to continue to load my 3 children (all under the age of 5) in and out of their car seats via the remaining, working door. In order to do so, i'm having to set my 3-month old down in the parking space next to wherever we park in order to strap the 2-year old in (or out), and help the 4 year old with her belt... All the while hoping that a careless driver doesn't barrel into the space and mow the infant over. Seems like a safety concern to me. |
| Vehicle Mileage at Failure | 108000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | STRONGSVILLE, OH |
| VIN pattern | 5TDZA22C24SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |