| Issue ID | 780489 |
| Internal NHTSA # | 10322629 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 11/04/08 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 toyota sienna. The contact stated that when the vehicle was parked on an incline, the rear sliding door would not hold in place. The cable for the door was also frayed. Also in freezing cold weather, the door on the passenger side would not open. The vehicle was taken to the dealership four times in regards to the failure, but the contact was not sure if the vehicle was ever repaired at the dealership. When the dealer opened the door, he noticed that it would not shut. The contact was informed that she would have to replace the door motor and cable at her expense. The failure mileage was approximately 60,000. The current mileage was approximately 103,000. |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | OOLTEWAH, TN |
| VIN pattern | 1GNDX03E7WDXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |