| Issue ID | 778791 |
| Internal NHTSA # | 10321234 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 20/03/10 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | Upon arrival at a local bakery my husband was attempting to exit from the rear driver's side power door in our 2004 toyota sienna when there was a loud noise and the door stopped moving and only opened a third of the way. He managed to squeeze out and close the door. Upon looking at the door we came to find that there is a cable on the outside of the vehicle that operates the door and it was frayed and would not allow the door to open anymore than a third of the way. After seeing that we walked around to the other side of the vehicle and found that the cable for the passenger side door has the coating off of it and could end up doing the same thing. We have not yet gotten any quotes but from looking online it's going to be in the thousands. Thankfully at this time i have no children, but if i did, not being able to open the door and get my child out safely would be a major concern. I loved toyota until this happened to my vehicle and come to find there are other's in my shoes. I know that because of the mileage on my car i would never see compensation, but i do want to voice my safety concern with this issue. |
| Vehicle Mileage at Failure | 157000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | QUINCY , IL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |