| Issue ID | 771783 |
| Internal NHTSA # | 10315511 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 20/11/09 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | I have a 2004 toyota sienna le. I am unable to open my right rear power sliding door with the key fob, button on the b-pillar, or button on the driver overhead console. This problem occurs at all temperatures. For now, i can open the door manually. I have no confidence the problem will not get worse. The dealer diagnosis is a deforming rear roller door hinge. A door hinge bending during under normal use should not lead to a failure at any time. After some research on the internet, i have discovered many people are having the same problem and other problems. I am fortunate my sliding door power cable has not broken and i have a garage so my doors do not freeze shut in cold weather (have experienced on ski trips). These are separate problems but indicative of quality problems at toyota on the sienna doors. In the event of a crash, i have no confidence i will be able to open the door and get the children out. The sliding doors in the 2004 toyota sienna appear to be poorly designed and the hinge deforming under normal use. The vehicle should be recalled to fix these issues. |
| Vehicle Mileage at Failure | 111224 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GLDEN, CO |
| VIN pattern | 5TDZA23C24SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |