| Issue ID | 769337 |
| Internal NHTSA # | 10313527 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 20/12/09 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | The weld that secures the door check mounting panel to the driver door is failing on my 2004 sienna le. I get the dreaded popping noises when the door is opened and closed. The door check is the device that holds the door open halfway or fully open. This device provides resistance so the door does not swing freely. Toyota is aware of the issue (toyota service bulletin nv003-07) and extended the regular warranty to 5 years and 1000,000 miles for this situation (toyota motor sales usa letter to me in ~ 2008). Stevinson toyota (lakewood co) told me the repair would be at my expense. My car is only 6 years old and has 111,000 miles. If toyota was concerned enough to extend the warranty and cover the repair, why not issue a recall for all vehicles that experience the problem? Just because my car is 6 years old doesn't mean the safety issue due to a failed door check went away. When the retaining mechanism weld fails completely, the door will swing freely and could close suddenly without any resistance. Any person in the way could be hit and any limbs/fingers could be trapped between the door and frame. This vehicle provides the family transportation so there are kids involved here. |
| Vehicle Mileage at Failure | 111000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GOLDEN, CO |
| VIN pattern | 5TDZA23C24SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |