| Issue ID | 757599 |
| Internal NHTSA # | 10302377 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 25/01/10 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | The passenger power sliding door on my 2004 toyota sienna xle has failed resulting in the door being inoperable. No extraordinary events lead up to the failure, just normal use. The failure, in this case the motor failed, renders the door completely inoperable, meaning it cannot be opened or closed. In order to operate it manually, the cable connected to the motor must be cut, and in order to operate the door automatically, the motor must be replaced at a cost of $2,019 for parts and labor. Additionally, the vehicle was taken to the local toyota dealer who also checked the driver side sliding door and noted this door, in addition to the passenger door, was getting ready to fail too. I found online a toyota technical service bulletin el004-04, not a recall, but clearly states the failure problem and the ensuing production design change. |
| Vehicle Mileage at Failure | 92000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CINCINNATI, OH |
| VIN pattern | 5TDZA22C94SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |