| Issue ID | 754789 |
| Internal NHTSA # | 10298537 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 06/01/10 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | Our 2004 toyota sienna xle, power sliding doors will not open, or latch closed all the way. It occurred during a cold spell in our area, and we haven't been able to fix it yet. It is a safety hazard, and extremely difficult to get my infant and my other children in and out of the van when both doors won't open. Neither will open with the power buttons in the car, the buttons on our keys, or manually. There has been no way to get them open, and since they aren't latched closed, the van can't be locked, and when i drive it continuously beeps, alerting me to the "open" doors while i am driving. Once again, i would like to emphasize how unsafe this is, as if there was an emergency, there would be no quick way that i, or any emergency personnel could get any passengers out of the back seats quickly and efficiently. Apparently it costs more than $1200 per door for the dealer to fix the problem. |
| Vehicle Mileage at Failure | 109000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SPOKANE, WA |
| VIN pattern | 5TDZA22CX4SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |