| Issue ID | 753965 |
| Internal NHTSA # | 10297792 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 28/12/09 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | My 2004 toyota sienna has had issues with the sliding doors ever since i have owned it. A couple of years into ownership the cable on the motorized door (passenger side) became slipped off its track, making closing the door impossible. The cable had to be snapped, converting the door to a manual door, so that the car could be locked and secured. The cost of repair was excessive (for me), thereby making this temporary solution a permanent one. The greater problem resides in operation of both rear sliding doors in cold weather. Whenever it's cold, the doors stick and cannot be opened. The safety concerns are twofold. Primarily, i am concerned that my children cannot be efficiently removed from the car, in the event of an accident. The other day, it was so cold, i actually snapped the door handle off the vehicle, attempting to open it. Indirectly, i am also concerned about instructing my children to enter the car, via the front doors, and to climb over the front seats. Without adult presence, any child could inadvertently kick the (automatic) gear shifter into reverse or drive, thereby endangering an person who might be in front or in back of the vehicle. In areas where one is accustomed to start a vehicle and leave it running to warm up, albeit it's very remotely possible, there could be a tragic outcome. Personally, i will take steps to prevent this, but i can see others not anticipating this outcome. I have become aware of a number of sienna owners who have experienced various problems with these doors, and i am greatly concerned about not being able to open doors that have been frozen shut. I have to think there is a design flaw here that needs to be remedied by toyota. Yet, other sienna owners hear the same thing that i do, specifically that we need to keep throwing money at the problem to keep the cars maintained and that it's not toyota's responsibility. |
| Vehicle Mileage at Failure | 10000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MARION, MA |
| VIN pattern | 5TDBA23C24SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |