| Issue ID | 704236 |
| Internal NHTSA # | 10251657 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 09/12/08 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | Opened the automatic sliding door when picking my son up at school, heard a crunching noise. The door would not close automatically and had a difficult time getting it shut manually. Once shut i could see that the steel cable the door ran on had frayed/busted. Took it to the toyota dealership for repair and was told the cable and motor would have to be replace since they were one unit at a cost of $1300. Fortunately for us, we purchased an extended warranty at the time of purchase and the parts and labor were covered. We had to pay a $50 deductible as party of the warranty agreement. |
| Vehicle Mileage at Failure | 74000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ST. PETERSBURG, FL |
| VIN pattern | 5TDZA23C54SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |