| Issue ID | 691777 |
| Internal NHTSA # | 10241217 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 01/09/07 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | Problem with sliding doors without warning passenger side sliding power feature stopped working. There was a broken cable hanging from rear passenger window. When door was opened again by handle there were sounds of parts breaking inside door. Took the van to toyota dealership they said they had never seen the problem before, we would have to pay for repair. Approximately 1 year later the drivers side sliding door went, same problem. I now use both doors manually and have the power feature turned off i can't afford to have the doors power feature repaired, approximately $ 3600. 00. I contacted toyota both times they said there was nothing they could do about it. I've seen many complaints about this on the internet and can't believe toyota will do nothing for us. |
| Vehicle Mileage at Failure | 45000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MONMOUTH JUNCTION, NJ |
| VIN pattern | 5TDBA22C34SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |