| Issue ID | 690098 |
| Internal NHTSA # | 10239873 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 24/08/08 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | My 2004 sienna sliding doors have failed numerous times by not opening. This happened off and on for a year. In spring of 2008 the driver side sliding door opened and would not slide back. The cable was broken and it cost us over $1100 to have it fixed and that was with a $500 goodwill credit from the dealership. Now the passenger side door has the exact same problem. After reading some other complaints and looking it up on the internet i have to ask how toyota can ignore such a serious and dangerous issue with a car that is only 4 years old. I have a toyota service bulletin from april 19, 2004 that states there was a production change made on the doors, but my car was produced before this. Why wouldn't toyota be responsible enough to fix the cars prior to the change? |
| Vehicle Mileage at Failure | 68495 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CINCINNATI, OH |
| VIN pattern | 5TDZA22C54SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |