| Issue ID | 689772 |
| Internal NHTSA # | 10239628 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 22/08/08 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | I have a 2004 toyota sienna xle limited. My passenger sliding door failed. You couldn't open it from the outside and if you opened it from the inside the door would not stay closed. It cost me $1800 to fix the sensor and the motor that holds the door closed. I called toyota to complain and out of good will, they offered to pay half of the bill. The day after i got the passenger side door fixed, the other sliding door has now failed - the drivers side door. It will not stay closed. I have a call in to the dealer to discuss this. Also, my rear hatch would not stay up and almost took off my 6 year old son's head when it came flying down on him. Toyota finally issued a recall on the pistons, so they were replaced for free. So, all three of my mechanical doors have failed. |
| Vehicle Mileage at Failure | 66000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | DOVER, MA |
| VIN pattern | 5TDZA22C54SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |