| Issue ID | 661303 |
| Internal NHTSA # | 10216556 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 14/11/06 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | The sliding door on the driver's side of my 2004 sienna has failed repeatedly in the last two years. The full assembly for the door mechanism (cable and motor) have already been replaced twice, and it is already breaking again. Once the system fails, the door becomes fully inoperable and cannot be opened/closed manually. From what i have observed directly, it seems that something along the cable track is wearing away the plastic coating on the cable (i know because the plastic is partially dangling off the cable below the rear window, just like it did last time). The last time the cable assembly was replaced, a large portion of the plastic had peeled away leaving the cable stripped bare. Fortunately, the door failed before the cable actually snapped from wear-down as i have read in other cases. It just doesn't seem right that the door assembly continues to fail every 6 to 8 months. There definitely has to be a manufacturer defect. |
| Vehicle Mileage at Failure | 30410 |
| Number of Occurences | 3 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TARPON SPRINGS, FL |
| VIN pattern | 5TDZA22C34SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 14/11/06 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
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| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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| Dealer's state code | |
| Dealer's ZIP code |