| Issue ID | 528655 |
| Internal NHTSA # | 10110509 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 01/11/04 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | My toyota sienna 2004 minivan automatic sliding doors have failed to open on eight separate occasions since november of 2004. The doors are frozen shut and cannot even be opened manually. I have three small children and have been forced to have two crawl in through the rear tailgate over the seats or have them climb in the driver or passenger door and then over the seats. I have to lift a infant in an infant seat into the car in the same manner. Once you try to open the doors they fail to reclose completely so while i am driving the door open alarm is beeping because the doors are not fully closed, even while they still cannot be opened. I feel it is a safety issue to drive with the children in the rear this way, they could not get out quickly in the event of a crash or emergency and i am unsure if the door is "open" while we are driving while it is beeping and unable to open/close. I called the dealership and was told there was nothing they could do to fix this problem. The service department told me that they had a handful of siennas in during the last freeze because people had manually ripped the door handles off trying to open the doors. *ak |
| Vehicle Mileage at Failure | |
| Number of Occurences | 8 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BIRMINGHAM, MI |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 20/02/04 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | SUBURBAN TOYOTA |
| Dealer's telephone number | |
| Dealer's city | TROY |
| Dealer's state code | MI |
| Dealer's ZIP code | 48084 |