| Issue ID | 523107 |
| Internal NHTSA # | 10106025 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 05/01/05 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | I live on the us-canadian border in north dakota. We have a lot of snow and very cold winters. We have found that as we drive the vehicle any snow that accumulates on the roof that melts drips down into the sliding doors on both sides. The rubber seal catches the water, as it should, and then the water refreezes, sometimes in a matter of seconds due to the extreme cold. This causes the doors to freeze shut. No amount of pulling or pushing will open them. This has happened on several occaisions. We had hoped that once temps. Stayed below freezing as they do dec.-feb. It would not be a problem, but apparently just driving for extended periods of time is enough to cause the snow to melt thus causing the freezing door problem. This is a serious problem because: 1) i cannot get my 3 children into the vehicle and 2) if we were in a crash and the doors froze shut i wouldn't be able to get my children out of the vehicle in a timely manner. *ak i have contacted two different toyota dealers. Neither dealer had heard of the problem or offered any solution. I contacted the national number for toyota and filed a formal complaint. They too, had not heard of this problem and did not offer any solutions. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 4 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CAVALIER, ND |
| VIN pattern | 4A3AJ56G0TEXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 24/04/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |