| Issue ID | 456522 |
| Internal NHTSA # | 10052928 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 01/12/03 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | We own a 2004 toyota sienna limited awd. The vehicle was parked on a 10 % grade, the button to open the passenger side auto sliding door was pushed to open the door. Rather than opening slow and controlled as normal, the door shut back at such speed and strength that it ripped the door off the tracks and up into the rear window. This did several thousand dollars of damage to the car... This is how hard the door slammed off the tracks, my son was standing by the door to get in and was knocked backwards onto the ground. A smaller child would have been seriously injured! Toyota actually kept our car for 3 week so they could fly in engineers from headquarters to investigate... When pressed for information, we were told this is not the first time it has happened, the manager at our dealership was aware of 5 other cases. *la |
| Vehicle Mileage at Failure | 10000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | COOL, CA |
| VIN pattern | 5TDBA22C94SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | ROSEVILLE TOYOTA |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |