| Issue ID | 1020872 |
| Internal NHTSA # | 10550804 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 02/11/13 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | Passenger sliding door will not open. Even when power is turned off, the door will not open manually which is a safety hazard as my kids can not exit the car from that door if there is an accident. I recently received a csp letter from toyota about this exact door problem but the letter states the extended warranty is good for 9 years or 120k miles which ever comes first. Unfortunately, i received the letter just after i had the car for 9 years. If i had received the letter and known about the door issue before the 9 years, i would have taken my car in to be fixed. Quote for fixing door is over $1,100. |
| Vehicle Mileage at Failure | 97640 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LOS ALTOS, CA |
| VIN pattern | 5TDZA22C54SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |