| Issue ID | 1002274 |
| Internal NHTSA # | 10534702 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 01/08/13 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | Our power sliding passenger door has had issues over the years where it wouldn't function properly, and we had it repaired at toyota. Most recently, the door wouldn't open automatically, we would have to push it hard to make it open or close. Then, the door just wouldn't close, and we had to drive home with it partly open. We brought it into the toyota dealership and they told us the motor needs to be replaced, at a cost of over $2,000! We can't afford this, so we told them we can't fix it, but asked if we could manually open it. They cut the cable so we could manually open it, but they told us not to use it too much or it may have further issues. Now, it appears we cannot use this door, which means my children need to enter the opposite door, entering from the street. This is a problem for us, but we are stuck because we can't afford the huge repair bill. |
| Vehicle Mileage at Failure | 191000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROCKLIN, CA |
| VIN pattern | 5TDZA23CX4SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |