| Issue ID | 846993 |
| Internal NHTSA # | 10386171 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 15/12/10 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 toyota sienna. While driving approximately 30 mph, the contact stated that the steering wheel became difficult to steer and the wheel would not return to the standard position when making a turn. The contact stated that the failure occurred when the weather was cold and usually when the vehicle was operated before given a chance to warm up. The vehicle was taken to an independent mechanic who advised that the stabilizer link was corroded. The steering rack and pinion, steering gear and linkage outer tie rods were also replaced. The mechanic also added power steering fluid but to no avail. The failure persisted and the contact returned to the mechanic for further diagnostic testing. The manufacturer was contacted and advised that there was a technical service bulletin for the failure under nhtsa item number: 10020994 (steering). The vehicle was not repaired. The approximate failure mileage was 90,000. |
| Vehicle Mileage at Failure | 90000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | ALBANY, NY |
| VIN pattern | 5TDZA23C94SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |