| Issue ID | 809703 |
| Internal NHTSA # | 10349757 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 24/03/10 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | During feb 2010, i noticed intermittent 'sticking' in the power steering of my 2004 toyota sienna xle at all speeds. On 10mar10, or 80,787 miles, heartland toyota flushed my steering as part of the scheduled 90,000 mile warranty. This was 10,000 miles early. The problem seemed to go away, and when it returned within two weeks, i was told to cycle the steering clockwise to the stop, and then counter-clockwise to the stops and to repeat this 10 times. This also seemed to help in the short term. The 'binding' action continued to worsen to the point where it felt like the steering was stuck, and additional force was required to push through the binding. The binding happens at all speeds, but is more noticeable at higher speeds due to the reduction of response time to correct the steering. This binding worsened over time, and i dropped it off to be evaluated by heartland toyota on 16aug10. Toyota stated the repair would entail replacing the 'steering shaft assembly', and that the internal bearings were going bad. The repair will cost $680 with parts, labor and tax. I asked that the parts be saved and i will provide to the nhtsa odi upon request and proper correspondence via the us mail. Additional research of this issue was found in the odi's pe0804. Upon further reading it appears many of these issues are being linked to 'salt damage' from salting during the winter. The washington state dot does not use salt in western washington, and i would encourage the odi to reopen this issue with the toyota sienna. |
| Vehicle Mileage at Failure | 80787 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SEABECK, WA |
| VIN pattern | 5TDZA22C34SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| Transmission type | |
| Vehicle speed | 55 |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
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