| Issue ID | 713623 |
| Internal NHTSA # | 10259670 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 01/02/08 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 toyota sienna. While driving 5 mph, the contact noticed that the steering was tighter than normal. A repair shop checked the steering fluid level for leaks. The vehicle was taken to the dealer and they stated that the rack and pinion failed. The dealer replaced the rack and pinion at the cost of $1,500; however, the failure persisted. The vehicle was taken back to the dealer and they stated that the failure could be due to the intermediate shaft pump. A report was filed with the manufacturer. The manufacturer stated that there was no tsb to explain how to repair the vehicle. The failure mileage was 41,000 and current mileage was 41,500. |
| Vehicle Mileage at Failure | 41000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | YONKERS, NY |
| VIN pattern | 5TDZA23C44SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |