| Issue ID | 696109 |
| Internal NHTSA # | 10244717 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 06/10/08 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | On septmber 9, 2008 i was told at the that i needed to replace all four of my run flat tires after doing so, when i left the dealer i noticed that the steering did not feel the same as it did prior to my visit. Initially, i thought because i had four new tires that the steering felt tight because the tires were hugging the road. Over the past few weeks the steering had become progressively worse. Driving straight the car felt like it pulled towards the left, making turns was difficult because the steering wheel would move intermittently as if i had no power steering. I called the dealer on october 3, 2008 to make an appointment and they told me they could look at it on october 8, 2008. The car sat over this past weekend and when i drove it first thing monday morning i could barely move the wheel so i brought the car to the dealer on october 6, 2008 to make sure it was safe to drive. They diagnosed the problem as, "steering shaft u-joint failure," and told me that the steering could cease. They ordered the part and replaced the steering shaft u-joint the following day on october 7, 2008. I inquired how often they saw this issue and decided to research this part which brought me to this website. I was curious since my family has owned many toyotas and never heard of this issue. In addition, the dealer had just replaced the same part on another sienna this past saturday. I requested that they give me the defective part which i have. |
| Vehicle Mileage at Failure | 86501 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LEXINGTON, MA |
| VIN pattern | 5TDBA23C04SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |