| Issue ID | 595004 |
| Internal NHTSA # | 10162602 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 18/06/06 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | 2004 toyota sienna with 39,000 miles. Steering shaft assembly failed - nearly impossible to maneuver car. Failure occurred suddenly, as if power steering system failed. Failure blamed on rubber boot. Corrective action: steering shaft assembly replaced at consumer cost. Old part is available for government viewing. Sudden failure could have caused loss of vehicle control and accident at high speeds. Toyota refused to cover repair due to my not having 30,000 miles service performed at local toyota dealership! *jb |
| Vehicle Mileage at Failure | 39800 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ACTON, MA |
| VIN pattern | 5TDZA23CX4SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 24/06/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | ACTON TOYOTA |
| Dealer's telephone number | 9782631500 |
| Dealer's city | ACTON |
| Dealer's state code | MA |
| Dealer's ZIP code | 01720 |