| Issue ID | 1142060 |
| Internal NHTSA # | 10667670 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 20/12/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I took my 2004 sienna in for two recalls to a toyota dealership last saturday. Upon doing their standard inspection on the entire vehicle, the service advisor informed me of a serious safety issue with a corroded universal joint on the steering shaft that could seize. I declined this service and am investigating what to do. I came across toyota tsb st001-07 that states 'in areas where road salt is used during winter months, some customers may experience a slight increase in steering effort, which may gradually become more noticeable over time'. This describes my sienna's operation for past winters, but i never gave it much thought. What troubles me is that the service adviser insisted i replace the shaft right away, whereas nhtsa action number pe08041 states that 'toyota has not determined that a safety defect exists in the steering system of the toyota sienna vehicles and provided test data showing that the effect on the steering effort is minimal, even for parts with relatively severe corrosion.' as an interim solution, i will spray the universal joint with a penetrant, a recommendation i read online. |
| Vehicle Mileage at Failure | 135000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WANTAGH, NY |
| VIN pattern | 5TDZA23C34SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |