| Issue ID | 1123183 |
| Internal NHTSA # | 10649054 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 01/03/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Steering in my 2004 toyota sienna is very tight, making it difficult to turn, especially when cold. The problem appeared last spring, while it was still cold outside. Steering improved during the warm summer months. Now that the weather is cool again, the steering problem has returned, but worse. The power steering fluid was changed, without help. Different auto shops, including my toyota dealership, have offered vastly different opinions of what is wrong. The dealership first wanted to replace a 'leaking' power steering fluid hose, despite a normal fluid level. Then the dealership claimed it's the steering intermediate joint (u joint). An experienced independent mechanic says the intermediate joint is fine, but it's the rack and pinion that needs to be replaced. Online forums have offered various advice, including the aforementioned fixes, among others, including just lubing the u joint. In other words, no one seems to be able to diagnose the problem with certainty. I've read on various forums that other toyota sienna owners with the same model year have had identical complaints about tight steering when cold, but toyota considers the problem 'closed'. Now i'm faced with spending over $1000 to fix a steering problem that toyota should have addressed long ago. Even then, i can't even be confident that the problem will be fixed, given current lack of consensus among experienced mechanics. I have a young child who rides with me daily, so this steering problem needs to be fixed as soon as possible! Clearly there is a manufacturer defect in the power steering for my model year. Poor steering in my 2004 toyota sienna is a serious safety issue. This is an accident waiting to happen. There needs to be a prompt nhtsa investigation into this issue (which has affected many sienna owners), and a recall based on the potential for a serious accident!! |
| Vehicle Mileage at Failure | 76500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BEVERLY HILLS, MI |
| VIN pattern | 5TDBA22C94SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
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| DoT tire identifier | |
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| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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