| Issue ID | 519679 |
| Internal NHTSA # | 10103986 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 16/12/04 |
| Component | SERVICE BRAKES, HYDRAULIC:ANTILOCK |
| Product type code | VEHICLE |
| Description of the problem | Wife was in school parking lot attempting to park, traveling less than 10 mph, applied brakes, and brake pedal went to floor/with no brake action. Vehicle hopped a curb and struck wrought iron fence. Consumer placed vehicle in reverse and got it off curb, then into park. Visible damage to front bumper & license plate, possible damage to undercarriage. Iron fence was twisted/ bent and disconnected from gated entrance. Contacted dealership and tow truck was dispatched. Tow truck driver scott"from la costa towing noted that the brake pedal was soft, and went to the floor when he started the vehicle. Traveled to dealership in second car, assistant service manager steve adams commented that because we alleged a manufacturing defect vehicle should not have been towed to their location because it might be an admission of liability. Vehicle was retained at toyota carlsbad lot . Consumer was advised to contact toyota customer service tomorrow morning to schedule an engineer to examine the vehicle and determine whether or not there was a manufacturing defect. To date, no work had been done on the vehicle. Consumer did not know exactly what caused the failure or what was necessary to correct it. Consumer purchased the vehicle new in february 2004, and it had aproximately 7500 miles.*ak |
| Vehicle Mileage at Failure | 7500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | OCEANSIDE, CA |
| VIN pattern | 5TDZA23C54SXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 28/02/04 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | TOYOTA CARLSBAD |
| Dealer's telephone number | 760-496-2459 |
| Dealer's city | CARLSBAD |
| Dealer's state code | CA |
| Dealer's ZIP code | 92008 |