| Issue ID | 1050446 |
| Internal NHTSA # | 10574641 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 20/03/14 |
| Component | SEAT BELTS |
| Product type code | VEHICLE |
| Description of the problem | On the day i purchased this (used) vehicle, i noticed that the driver's side seatbelt would not retract. After examining the seat belt i noticed that it had folded in on itself and was jammed at the site of where it retracts. I could see that belt was not only folded on itself from the outside, but also past the plastic hardware and behind the casing. I could not unfold the belt with my hands because the folded part of the belt was inside the plastic, which i believe is where the trouble was occurring. I had to drive home with a loose seatbelt (as i had pulled it out while trying to get it to retract) and use a pair of pliers to untwist the folded part. This has happened every single day since i purchased this vehicle 6 days ago. I called my toyota dealer who said there is a seat belt recall for the second row seat belt, for the same problem, however, there is no recall for the driver's side and therefore they could not fix the problem. It is a big problem when i am out in public and cannot get the seatbelt unfolded. I am forced to drive my vehicle back home without the ability/protection of using a seatbelt. |
| Vehicle Mileage at Failure | 102678 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WASHBURN, ME |
| VIN pattern | 5TDZA23C24SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |