| Issue ID | 627910 |
| Internal NHTSA # | 10189062 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 21/03/07 |
| Component | SEAT BELTS:REAR |
| Product type code | VEHICLE |
| Description of the problem | I own a 2004 toyota sienna. Since 7,000 i have been in numerous times to fix the middle passenger seatbelt. It becomes twisted and unable to retract properly. It has been replaced twice and un-tangled several times by the dealership. They have taken the seat out to repair it numerous times. It has had the recall done in the past. Recently it was brought back for another seatbelt replacement due to it being tightly caught inside the seat. When the car was returned to me, the same seat no longer locked into place. It was brought back to the dealership and i have been told they will not fix it because it was caused by crumbs being in the track when the seat was put back in. I have never felt safe but a child in this seat because i never knew when the seatbelt would not retract properly. I have tried talking with the dealership about repairing the seat however they refuse. This seat is not safe. *jb |
| Vehicle Mileage at Failure | 7800 |
| Number of Occurences | 4 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TROY, NY |
| VIN pattern | STDZA23C745XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 12/08/03 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | AUTO |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | NORTHWAY TOYOTA |
| Dealer's telephone number | 5187831951 |
| Dealer's city | LATHAM |
| Dealer's state code | NY |
| Dealer's ZIP code |