| Issue ID | 665455 |
| Internal NHTSA # | 10219941 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 08/12/07 |
| Component | SEAT BELTS:FRONT:RETRACTOR |
| Product type code | VEHICLE |
| Description of the problem | At times when the driver quickly pulls out his shoulder belt the belt doubles over itself inside the guide on the door post behind and to the left of the driver's shoulder. If the driver continues to pull the belt the amount of overlap increases causing the belt to jam very tighly inside the belt guide. When this happens it is almost impossible to undo the doubled over belt (without damaging the belt) unless the trim panel and mechanism that attaches the belt guide to the car frame is removed. The shoulder/seat belt cannot be used when the belt is doubled over and jammed tightly inside the guide since the belt length cannot be adjusted. As such, when this fault occurs, the driver would be unbelted when operating the vehicle. |
| Vehicle Mileage at Failure | 38757 |
| Number of Occurences | 4 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN ANTONIO, TX |
| VIN pattern | 4T1BG22K5YUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 04/02/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | CAVENDER TOYOTA |
| Dealer's telephone number | 210-681-6601 |
| Dealer's city | SAN ANTONIO |
| Dealer's state code | TX |
| Dealer's ZIP code | 78238 |