| Issue ID | 1066961 |
| Internal NHTSA # | 10592033 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 15/05/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Backing up in reverse, unable to put car into drive, neutral, or park. Car would only move in reverse shut car off, was unable to restart car due to being stuck in reverse. Vehicle towed to deerfield beach dealership. Dealer diagnosed shifter cable broke. Addressed this common safety failure with service manager. Service manager said no service bulletin exits for this problem. We know it is a common failure because we know other people that have experienced the same problem in their sienna. The tow truck diver stated it is a common failure. Parts department knows about this failure. Local dealerships carry part in stock. Was unable to resolve this safety issue with service manager. Toyota doesn't seem to want to address this safety failure. |
| Vehicle Mileage at Failure | 132295 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BOCA RATON, FL |
| VIN pattern | 5TDZA23C94SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 2 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |