| Issue ID | 644352 |
| Internal NHTSA # | 10202985 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 24/04/03 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | I own a 2004 toyota sienna with a transmission shifting problem that has been occurring since i purchased the new vehicle back in march 2003. This problem is not just on this particular vehicle as i test drove several other new vehicles from the dealer where i purchased this. The problem with the transmission is that it doesn't know when to downshift to a lower gear, particularly between 0-15 mph. When it can't decide to downshift, you can't accelerate at all. This is very dangerous when in an intersection while attempting to make a left hand turn. I made several complaints through the toyota dealership back in 2003 and 2004. I was told that this is common with this transmission and that toyota was going to make a software change to fix this. It has not yet been fixed and i see that they now have the same problem with the camry. Are they going to wait until someone gets killed before they do something? Action needs to be taken by toyota to fix this issue with the camry's and siennas. |
| Vehicle Mileage at Failure | 250 |
| Number of Occurences | 9999 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAKE WYLIE, SC |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 25/03/03 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | HESSOR TOYOTA |
| Dealer's telephone number | |
| Dealer's city | JANESVILLE |
| Dealer's state code | WI |
| Dealer's ZIP code |