| Issue ID | 596609 |
| Internal NHTSA # | 10163856 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 14/07/06 |
| Component | OTHER |
| Product type code | VEHICLE |
| Description of the problem | 1) driving on highway at 65 mph and took a rock that punctured my ac condenser on my 2004 toyota sienna resulting in ac failure. 2) took to dealer and told it was not covered under my warranty. They would happily fix it for $862. *jb 3) dealer told me i should have had a front bra or screen covering my grill because the condenser was exposed. I told them if they made me aware of this design problem when i bought the vehicle i would have. Replacement condenser for $495, labor will cost over $350. Not something you would expect for a fairly new car under warranty. *jb |
| Vehicle Mileage at Failure | 27150 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALTUS, OK |
| VIN pattern | 5TDZA23C74SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 02/07/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | PUTNAM |
| Dealer's telephone number | |
| Dealer's city | ALTUS |
| Dealer's state code | OK |
| Dealer's ZIP code | 73521 |