| Issue ID | 950162 |
| Internal NHTSA # | 10483787 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 08/11/12 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | Manufacturer design flaw leads to jammed sliding doors, possibly locking passengers inside. Numerous complaints online. Toyota apparently acknowledges the problem as it has extended warranty on those parts to 9 yrs or 120k miles. Mailing letters earlier this year. I received notice from them when my car had 7 yrs / 130k miles. I think they are not being proactive enough with an issue that rendered one of my doors inoperational. It is not that i can't use the electric door opening mechanism, the defect also impedes the door from opening at all. I think it becomes a safety hazard and should be covered no matter when. It is not my fault it took them several years to acknowledge the problem - my car would be covered had them mailed the letter one year before. |
| Vehicle Mileage at Failure | 135914 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SARATOGA, CA |
| VIN pattern | 5TDZA22C04SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |