| Issue ID | 843295 |
| Internal NHTSA # | 10381307 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 19/12/10 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | The power struts on the rear hatch of my sienna were recalled and replaced because they were not holding, and were falling down on people. My hatch recently fell on me, even with the new part. At the time of the incident, i was putting things in my trunk. The hatch slammed down, hitting me on my head. This has caused head, neck and back injuries. I am now in month 2 of physical therapy and rehabilitation. The new struts are not that old and will have to be replaced, as this continues to happen, especially when it is cold. A replacement part for a recall should fix the problem, not continue it. |
| Vehicle Mileage at Failure | 115000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FORT COLLINS, CO |
| VIN pattern | 5TDBA22C04SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |