| Issue ID | 806662 |
| Internal NHTSA # | 10347224 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 21/01/08 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | Purchased toyota sienna le 2004 (new) in may 2004. Also purchased the extended warranty "bumper to bumper" 60 months/100,000 miles coverage plan - highly recommended by the dealership. Jan. 2008 (approx. 82,000 miles) the left, manual passenger door would not open. Dealership gave repair estimate $1231 for new latches, etc. Told "not covered under warranty." dealership would not repair due to "excessive mileage." now, the right passenger door will not open. We have to enter/exit out of back hatch or through front doors. This defect is complained about all over the internet. Toyota must do something!!! These are not isolated incidents!! There is a continuing pattern of thousands of sienna owners with the same defects. Toyota must be made to compensate/repair these defects!! They are showing billions in quarterly profits... Then let them fix this! What if there is an accident or fire, etc. And this defect prevents a safe evacuation from these vehicles? Must people die in order for toyota to provide safety & quality care they advertise? Please investigate! |
| Vehicle Mileage at Failure | 82500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MELVIN, TX |
| VIN pattern | 5TDZA23C34SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |