| Issue ID | 803646 |
| Internal NHTSA # | 10344634 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 14/07/10 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | At 66,000 miles, my 2004 toyota sienna driver side front door began making a popping sound. It is broadly known by toyota that this is a defect in construction and while there is not a recall, they have extended the warranty for this problem to 6 years or 1000,000 miles. This problem manifested itself one week after the car's 6 year purchase date. Toyota corporation refused to replace the door. I went to several dealerships and found one that said that toyota agreed that the door would be replaced ( with a newly designed door ) and i would have to pay half of the price: $1,700. 00 . Isubsequently canvassed body shops and mechanics in the location of the dealer in question and found out that they knew of many vehicles with the same problem and that they knew that dealerships in the area were fixing the problem without charge for people like me whose warranties had expired. I am in the process of renegotiation with the dealer regarding the repair. In any case, this is my last toyota. |
| Vehicle Mileage at Failure | 66000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | RICHMOND, CA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |