| Issue ID | 803510 |
| Internal NHTSA # | 10344524 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 21/07/10 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | Regarding a 2004 toyota sienna xle. Sliding door on driver side door will not open properly. Sliding door cable snapped under normal usage -- opened the door up this morning and it snapped. Toyota has tsb el004-004 for the issue, but no recall. The tsb is valid for 3 yrs/36k miles. My vehicle has over 100k miles. Called toyota customer support and recorded a complaint. Toyota will not offer an financial assistance for this repair which will cost $1500-2000. |
| Vehicle Mileage at Failure | 109200 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAKE IN THE HILLS, IL |
| VIN pattern | 5TDZA22C14SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |