| Issue ID | 785751 |
| Internal NHTSA # | 10326829 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 15/04/07 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | Driver side passenger door on a 2004 toyota sienna mini van will not close. Normal use of the door. It is electronic opening and closing. However the door goes to shut and then continuously opens back up as if a sensor won't let it close. However when switching to manual, the door does not close either. Nothing in the door runner would cause it not to close, cleaned out all door runways and openings. Something with the door clasp not closing around the hatch of the door prevents the door from remaining closed. The safety issue is the door does on some occasions start opening while driving. Toyota dealer says its our fault and that it would cost close to $2,000 dollars to fix. Money is not the object here, it is a known issue with many sienna owners and this is just another example of their poor quality workmanship. |
| Vehicle Mileage at Failure | 100000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALLENDALE, NJ |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |