| Issue ID | 784790 |
| Internal NHTSA # | 10326091 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 11/03/10 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | My 2004 toyota sienna le power door, passenger side, hinge is loose from its track and the dealer wants $500 to repair. My van has 128,000 miles but the reason we bought the toyota and not the honda was because of toyota's reputation. I realize the van has over 100,000 miles but i thought this part should have lasted longer. The door now only works manually and is difficult to open thus it's a real hassle if you have kids in the back seat. It seems to have failed prematurely as i thought toyotas lasted longer. The dealer has ordered the part and this is a two week turnaround item but after reading the blogs i need to file a complaint as this type of problem looks to be quite common. My other vehicle is a tacoma 2005 and it has a few cosmetic problems as well. Specifically, the sun visors are defective; i replaced the drivers side at a cost of $75 and the passenger is doing the same thing. My next vehicle will be a honda. |
| Vehicle Mileage at Failure | 128000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALBUQUERQUE, NM |
| VIN pattern | 5TDZA23C44SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |