| Issue ID | 774406 |
| Internal NHTSA # | 10317663 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 12/06/09 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | 2004 certified used toyota sienna has a driver's door check issue in which either the weld breaks or in more severe situations, the weld actually pulls off the door requiring complete replacement of the door to fix it. The solution was to issue a service bulletin extending the warranty to 5 yrs, 100,000 mi. My car was purchased the day after the 5 yrs was up and is well within the 100,000 mi. When addressed a few months after purchase as the sound became noticeable enough to take it in for checking out, the welded bracket was tearing a hole in the body of the car not just a broken weld. The dealer refuses to take care of it only agreeing to pay 1/2 the replacement cost of $1800. I understand this is a danger because if it fails completely, this door can both come off the frame as well as swing uncontrolled and slam body parts in the door. |
| Vehicle Mileage at Failure | 65000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GLEN ROCK, PA |
| VIN pattern | 5TDZA23C14SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |