| Issue ID | 740753 |
| Internal NHTSA # | 10285461 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 19/09/09 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | The power function of the automatic rear sliding passenger door has failed. The cable that attaches to the motor for this device snapped and was exposed causing a safety hazard. Approximately 1 foot of cable was exposed and hanging from the middle rear of door. Additionally other parts of the system failed/broke when the cable broke and became lodged in the system causing the door to remain open. When some of these parts associated with the snapped wire / door motor broke they were ejected into the car hitting the nearest right side car safety seat where one of our children sits. The cost of replacing the door parts is prohibitive. Per toyota dealership, cost is approximately $1700 per door to replace the snapped wire. The door will not be repaired and remain non-functional. 2006 reference tsb el004-04 2009 reference tsb-0085-09nhtsa number:10029190 for similar cases. |
| Vehicle Mileage at Failure | 81339 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WEST PALM BEACH, FL |
| VIN pattern | 5TDZA23C04SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |