| Issue ID | 699961 |
| Internal NHTSA # | 10247975 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | SIENNA |
| Model Year | 2004 |
| File date | 12/10/08 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | Sliding door fails to close completely and latch shut. Door is loose and hanging lower than it should be causing to grind on the car body and is misaligned at the latch so that it gets propped open. This problem has occurred on both the right and left doors. Toyota says the center bracket and cable system failure is at fault. The grinding has worn a gouge into the body of the car and is working on a hole. At times the door will latch, but other times one must try to lift the back end of the door as it is shutting in order to make alignment and get a latch (all while trying not to get your fingers caught in the back part of the door as closes the last 1-2 inches. I sure it will happen soon and then you'll have bodily injure to add to this complaint--but it's the only way to get the door closed and latched) the door failure has been ongoing for a couple of months now. |
| Vehicle Mileage at Failure | 40000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LEBANON, TN |
| VIN pattern | 5TDZA22C44SXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |